I’m going to start this review with the obvious: this website looks nice! It has that professional appeal that makes you think: “This is the kind of CV writing service that I want to hire.” The visuals are great. They captured my entire attention. It took me a minute before I realized: the content at this website is not that great. They don’t offer enough services and they don’t clarify exactly what the customer should expect.
Since this review was heavily requested by my readers, I decided to give the service a try. Read on to find out what results I got.
Table of Contents
This company only offers CV services. They require you to upload your CV, and they will assign a writer to improve it. A cover letter is only available in a package with a Career Evolution and Executive Priority CV. They can give you a free CV critique. I used that service. I requested a critique on my CV, and they gave me solid points on what improvements it could use. After that, I ordered a CV to see if the writer could make those improvements.
I would prefer a service that delivers different types of packages, and a few additional services. Job applicants nowadays need more than a CV. Most would also need a LinkedIn profile, cover letter, thank-you and follow-up letters, and some interview guidance. I strongly encourage Top CV to add more services to its list. With so many writers in its team, it certainly has the capacity to do so.
Prices, Discounts and Special Features
The prices are reasonable, but it’s not the most affordable service out there. If you want a Professional Growth CV, you’ll pay £99. The company allows you to pay in three installments, but keep in mind that you’re paying a more expensive price that way. Since you’re paying this money within a few days, installments are not that convenient.
A Career Evolution CV (the package includes a cover letter) costs £129, and Executive Priority package costs £219.
There aren’t any special features or discounts. The website has a nice blog with basic tips for job applicants. That’s something I always appreciate. However, they don’t provide samples, so you can’t know what to expect from the writers.
Writer Certifications and Service Guarantees
TopCV claims to have 1200+ writers in its team. They cover over 65 industries. This service aims towards relevance. This means that if you want a CV for the aviation industry, they will assign a writer who’s an expert in that niche. That’s a big promise, but the online reputation of this company shows that the writers truly deliver expert-level content most of the time.
As for the policies, there’s a 60-day interview guarantee. If you don’t get an interview within 60 days of receiving the CV, they will write it again for free. However, this policy is valid only for the more expensive packages. If you just need an entry-level CV, you don’t get an interview guarantee.
Quality of the Ordered Product
I got a decent CV from TopCV.co.uk. It wasn’t the best CV I’ve received for this price range, but it was good enough to send as part of a job application. The writer followed all instructions. She was available during the process. She even contacted me herself to verify some info.
It was a basic CV that still managed to get your attention. The writer was successful at highlighting priorities and writing with a readable ton.
The only thing that worried me was the deadline. Let’s get to that point.
Meeting of Deadlines
You don’t get an option to choose a deadline at this website. Throughout the content, you read that “the process typically takes one to two weeks.” Let’s get something straight: two weeks is too long for a simple CV. It’s exactly how long my writer took to write it. I contacted her to ask when the content would be ready, and she said “soon.” After a week, I asked again, and my writer said she was still working on it.
My writer was very kind and helpful. It’s the company’s policies I have a problem with. With over 1200 writers in its team, they can surely be faster and more effective. I got the impression that my writer was working on multiple orders, so she had to delay mine.
TopCV is not a bad CV writing service. In my experience, it’s above the average in terms of quality. However, for the amount of money it requires for a CV, it should offer better protection to its customers. I would prefer faster delivery, too.
Users Top CV Reviews
I had the worst service ever i could get. After i paid for the CV writing i got a message saying that they will get in touch with me and i should get first draft in one week.
No one contacted me other than the forms i filled initially and i get first draft which was totally generic and was obvious the writer didn’t understate the nature of the job and its deliverable and achievements. I marked up the draft sent it to them but no response for days.
I threatened them for cancellation and refund then they started talking to me. They promised a new writer and a better service. total lie. Now its been more than an additional week and now one even contacted me.
Low quality write up and not reliable at all. My fees are still in limbo.
Terrible…Terrible…please, stay away. I paid for executive CV writing and Linkedin. The CV was not only mediocre. I wish I had read the previous ratings. It was terrible!!! The language was poor. I am unsure perhaps, they got non-english speakers to write it. They promised to rewrite the CV but never got back. Its been over 21days and my money was not refunded. This is a terrible one. Please, stay away
I really wish i had read these reviews before i proceeded with this company!
They have sent one draft, it was horrendous and literally cut my current CV in half. I have provided feedback and yet to hear back, and this has happened 3 times. The expiry revision date has now passed and i am so disappointed and upset with the money time spent.
Still not answered my questions about when they are doing my LinkedIn profile.
Can I just not pay the next two instalments?
Abysmal service, avoid at all costs!
Also caught by the scam of a service. All the above comments are reflective of my experience. One draft of a poorly written CV laced with spelling and grammatical errors and despite plenty of feedback from me and assurances from “Katie” no second draft as time ran out. This service was advertised on LinkedIn- do not get caught like I did as you’re wasting your money
Thanks for taking the time to leave your reviews and confirm my suspicions.
Although the headline TrustPilot score is good, an examination of the reviews themselves show a pattern: the good ones are ‘invited’, and short and generic (“They’re amazing!!!”) whereas the more critical reviews are lengthy and detailed. That discrepancy always rings alarm bells for me, and a quick search brought me to your review. Thank you for saving me £130, I owe you a metaphorical pint!
DO NOT USE THIS COMPANY!!!
I have had to correct typos. They do not listen to your feedback and make you sound generic. To top it off they left huge gaps in my CV which made it look like I was doing nothing when I actually had a job. This did not go down with well with recruiters.
This is an automated money making machine. I paid 216 GBP for an Executive CV rewrite just to receive a mediocre document that I found so much below any reasonable standards (full of bombastic words and so disconnected from my career aspirations and intentions) that I decided it’s not even worth the time to attempt any revision to it.
On short, I got a significant better experience from a 40 GBP service. Do not waste your money.
Oh god I wish I found this before committing to top CV. Is a scam . I paid £129 and was a terrible service a big mistake from my side and they don’t offer refunds
Be aware of this company
I was about to order the £129 package, having received what looked like quality feedback from ‘Katie’. Thank you for posting the comments. I will be avoiding this company.
Awful experience. I opted for the expensive package. As the initial critique was my CV. Did not reflect all my years of experience. The CV ended up reading as if it was for a junior role.
Command of the English language was not at all sophisticated as might expect of a professional writer. Then discovered this company operates out of South Africa.
All the writer did was cut my CV in half. Provide an old fashioned cover letter, which came over as grovelling. They were supposed to rewrite the linked in profile. But, had to tell them not to proceed. As they took the money up-front it’s unlike they will refund anything.
Top CV is a fraudulent company. They have NOT delivered the goods nor have they given me my money back as requested.
Same as everyone else….it’s a scam site….was given a writer from another country that didn’t understand my industry or CV….Ended up with a awful first draft that made no sense… Full of buzz words and lies … Sent a message twice to the writer but got not response . Customer service always seems to be someone called Katie who sends a copy paste reply to any complaints….no draft 2 or 3 . They just leave the time to run out then ignore you…have taken this up with trading standards….I would hope others do too
This is a scam guys.very bad service and poor communication with this company.
£99 just gone down drain at a time when it is hard to save.
People @ TopCV how do you sleep?
Let me guess cushion stuffed with cash you heartless ******** ********
Must be a scam. After paying GBP 99 I was sent a link to fill an online form and forward my existing CV. They then assigned me a writer (Robert S) who sent a document that made little sense and was a mishmash between the form filled and my existing CV and a bunch of keyword thrown for no good reason. You are then supposedly given 7 days to provide your feedback and get up to two revised documents. Guess who long it took Robert to make that first revision? Exactly, 7 days and me chasing him every day for a week. Now I get no second revision and TopCV support will not reply to my emails. Again, a scam as you cannot talk to anybody and they won’t refund your money even if they clearly did not provided the advertised services.
Probably a scam or machines (not humans) are behind this service. Terrible experience so far.
Fraud and money hoarding.
Poorly qualified writers combined with pathetic customer service.
Constantly chasing my cv,No response from emails at most 1 a day,automated emails saying the same thing,top cv Customer sevice terrible ,6 days in and only received 1 draft yet you only have 10 days to get the cv complete with the writer so in my opinion I feel it’s the biggest bag of dog shit I’ve ever spent my money on.Called customer sevices again and was promised I’d have a new draft of my cv,So have I received it ? NO I HAVENT The sagar goes on.So for you out there thinking of using TopCV pile of shite think again